“The learning I have gained from participation on Richard Hale’s Impact and Influence program has been extremely valuable. The basic notion of influencing others has in the past caused me to concentrate on the delivery of my own style in order to achieve my desired outcome. However Impact and Influence has provided me with a logical and structured framework to not only guide me through but more importantly help me assess my audience and tailor my approach in line with their makeup and motivations. Presented professionally by an immensely inspiring facilitator, Richard Hale’s Impact and Influence framework is powerful and can be easily adopted in all forms of influencing. The use of my learning is not limited to the sales environment. I exercise the key disciplines of the framework when influencing internal stakeholders which from my experience can be more challenging than a direct customer.”
Chris Boothroyd, Head of Customer Support, FleetPartners, Australia
Chris Boothroyd, Head of Customer Support, FleetPartners, Australia
I originally wrote the book The Power of Personal Influence in 1995 based on a programme I was running on this subject at the time with an international business school, to support the development of personal influencing skills of leaders across many business sectors and nationalities.
I had been researching the subject of personal influence and realised that there was a need to develop both the skills of competencies of influencing as well as the cognitive or thinking skills associated with success.
I developed the underlying model based on feedback and further research and the best-selling Impact and Influence book (Kogan Page) was published in 1999. Since then I have developed the materials to create practical workbooks which individuals, leaders or trainers can use to support personal development. These can be accessed at
I am pleased to say the Impact & Influence training and development programme goes from strength to strength and there are many organisations and hundreds of individuals who have experienced the programme and who are now working with the Hale Circle of Influence.
The programme covers:
- Preparing for challenging influencing situations
- Managing the impression you make on others
- Handling confrontation constructively
- Working on real influencing situations you face
- Managing your self-talk and self confidence
- Being confident in responding to interpersonal problems
Key Impact & Influence resources include:
- The Impact & Influence workbook… which enables participants to understand the Hale Circle of Influence
- The Impact & Influence PowerPoint presentation with Trainer Notes… which provides key concepts and exercises to use on a training course
- The Impact & Influence ‘How To Guide’… which provides guidance on how to develop the key competencies of impact and influence
- The Impact & Influence CPD Question Workbook… For those wishing to gain recognition for the development of their Impact & Influence capability
What other participants have said…
‘Action learning and support, it is not just a traditional course, that is why it works so well’
‘This type of programme makes my company stand out in doing something different from every other employer probably in the area. It made me feel supported and want to do better’
‘I feel positive and even more confident in my approach; I present myself more positively. It’s a continual learning process’
“This has helped me step back and reflect which can save hours of work going down blind alleys’
‘The preparation (using the Hale Circle of Influence) has helped me be more relaxed when faced with questions I did not anticipate’
‘I feel motivated and supported and that the company wants me to progress. It helps develop a culture where you are not afraid to talk about things; the benefit is huge’
‘I am empowering my team to get them to take more responsibility for their work and projects – it is building confidence’
‘I am working to be more forthright and organised well enough to stand my ground’
‘I am applying the learning to the specific project of building my team and developing an effective relationship with theme’
